Non-Discrimination & Complaint Rights

Viva Life and Home Care LLC complies with all state and federal civil rights laws. We do not discriminate against any person on the basis of race, color, national origin, religion, sex, disability, or age in admission, treatment, or participation in our programs, services, and activities.

Your Rights:
Clients, consumers, and staff have the right to file a complaint if they believe they have been subjected to discrimination. Complaints may be filed with Rakhee Ajmera at 917-736-3311, and any of the following agencies:

Office of Equal Opportunity
Pennsylvania Department of Health
Health & Welfare Building, Room 225
625 Forster Street
Harrisburg, PA 17120
Phone: (717) 783-1134
Website: https://www.health.pa.gov

Pennsylvania Human Relations Commission (PHRC)
333 Market Street, 8th Floor
Harrisburg, PA 17101-2210
Phone: (717) 787-4410 | Toll-Free: (855) 662-7725
TTY: (717) 787-4087
Website: https://www.phrc.pa.gov

How We Inform You:

Information about your rights and the complaint process is provided in writing during admission and staff orientation. A copy of this policy is included in our Client and Employee Information Packets. This information is always available upon request and is posted on our website for easy access.

Viva Life and Home Care LLC is committed to ensuring equal opportunity and a safe, respectful environment for all clients and staff.